 | KIND WORDS FROM HAPPY CUSTOMERS |
Good morning Cindy,
Wow! I do believe you have the best response time of any company I have ever sent inquiries to! Thank you very much for the amazing customer service. It truly is something quite rare and much appreciated. Thank you Cindy. :)
Jason Medina
Cindy thanks so much for replacing the strap. I received the new one yesterday and I am very happy with the way you handled this.
I realize that you didn't have to replace my strap and I am very appreciative of what you did for me. I love your watches and I love the way you handle your customers.
Thanks,
Sandor Jacobson
I own my second Anonimo watch, a new (3 months ago) "Mark II" auto movement (I think that is the model), I absolutely love the watch, especially because they are made in Firenze(Florence) where my wife and I lived 30+ years ago and where we still have very dear friends who are Florentine!
Thanks,
David G. Caldwell
President, Broker - CA, OR, WA
For me Anonimo is my go to watch brand and of their collection the Polluce is the go to watch. I appreciate quality craftsmanship and this particular piece is to me a highlight in watch case craftsmanship that can both be seen and felt when not only wearing but also by simply holding the watch in your hands. The bracelet is just the right weight and style to complete the watch and is now a must for me when buying Anonimo. Another thing that stands out is the pure density of the watch without being too big or obtuse. It fits me perfectly in every way.
Christopher J. Wurst
I just got off the phone w/you and Scott. I want to thank you both for taking the time to show me how to wind and set the time (and care for) my beautiful Anonimo Firenze Duo Time. I saw it at a local respected vintage watch store (I'm sure it was a trade in) in NYC and I had never heard of Anonimo. At once I said, I have to have it. It has a look all it's own and, in my opinion, leaves Panerai and other large bezel watches in the dust. And with my frequent travel, the two time dials are a must. However, what makes it all the more impressive is that I was actually able to speak w/the President of Anonimo USA directly, with my basic question, and he was eager and willing to assist me. That is customer service at a world class level! I am grateful and will spread the good word about this fine watch and company whenever asked about what's on my wrist. Keep up the great work!
All the best,
Doug Kramon
I just wanted to take the opportunity to tell you how happy I am with my new Anonimo Millemetri. I've been fortunate enough to own some great timepieces over the years but none have felt as "at home" on my wrist as the Millemetri. The exquisite "family" craftsmanship combined with the brand's amazing story and the professional and passionate service was far beyond my expectations. I've already began boxing up many of my other timepieces for sale as I can't imagine buying any other brand!
Thanks again!
Jacob Ewing
I wanted to thank you for the great looking watchcase I found waiting for me today when I got home. Scott you are a man of your word and Cindy thanks for putting up with my many requests. Rest assured only Anonimo timepieces will go in there. ..lol It's great to see a company hold on to it's core beliefs and try to make any and all customers happy.
Anonimo and Massacesi are lucky to have you both.
A heartfelt thank you again,
Mille grazie
Scott, Cindy,
I just wanted to email you both to thank you for the great service that you gave me and my watch. I really appreciate all the updates and follow throughs. Anonimo makes a great product and I am enamored with all the watches. What really makes you guys special is going above and beyond what most watch companies (hell, what most companies) do once you purchase one of their products. Keeping a customer happy before, during and after a sale is not that easy to do (especially with a guy like me), you exceeded my expectations, and for that I am grateful. I look foward to owning more of your products in the near term.
You guys rock.
Regards,
Steven M. Scarcella
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